Terms and conditions

Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using our website and purchasing any products from ROYAL CREST LLC. These Terms set forth the legally binding agreement between you (“Customer” or “you”) and ROYAL CREST LLC (“Company,” “we,” “us,” or “our”) regarding the use of our website, www.fairytaleflats.com, and the purchase of our variety of shoes(collectively, the “Products”).

Acceptance of Terms By accessing our website and purchasing Products from ROYAL CREST LLC, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or purchasing our Products.

    1. Product Information

a. ROYAL CREST LLC aims to provide accurate and up-to-date information about our Products on our website. However, we do not guarantee the accuracy, completeness, or reliability of any information or description of the Products. Any reliance on such information is at your own risk.

b. The images of our Products on our website are for illustrative purposes only. The actual Products may vary slightly in color, texture, or appearance due to individual screen settings or manufacturing variations.

 

Order Placement

a. By placing an order on our website, you make an offer to purchase the selected Products under these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, payment issues, or suspected fraudulent activity.

b. Upon receipt of your order, we will send you an email acknowledging the details of your order. This email is not an acceptance of your order but serves as a confirmation that we have received it.

 

Price and Payment

a. The prices displayed on our website are in U.S. dollars and exclude applicable taxes, shipping, and handling charges. Such charges will be added to your order total during the checkout process.

b. We accept payment through the payment methods indicated on our website. You agree to provide accurate and complete payment information and authorize us to charge the total amount for your order.

c. All payments are subject to verification and authorization by the payment provider. We reserve the right to cancel or refuse any order if payment authorization is not obtained or if we have reasonable grounds to believe the transaction is fraudulent.

 

Shipping and Delivery

a. We will make reasonable efforts to ship the ordered Products to the address provided by you during the checkout process. However, we do not guarantee the delivery time, as it may vary based on your location and external factors beyond our control.

b. Risk of loss and title for the Products pass to you upon delivery. We are not responsible for any damage, loss, or delay caused by the shipping carrier or customs clearance procedures.

 

Returns and Exchanges

a. We want you to be satisfied with your purchase. If you are not completely happy with your Product, please contact us within 14 days of receiving your order to request a return or exchange.

b. Returned Products must be in their original condition, unused, and in their original packaging. You are responsible for the return shipping costs unless the Product is faulty or damaged upon receipt.

c. Refunds will be issued within a reasonable time after we receive the returned Products. Please note that shipping and handling charges are non-refundable.

 

Intellectual Property

a. All intellectual property rights, including but not limited to trademarks, logos, and copyrights, related to the Products and our website, are owned by ROYAL CREST LLC. You may not use, reproduce, modify, or distribute any such intellectual property without our prior written consent.

Limitation of Liability

a. To the fullest extent permitted by law, ROYAL CREST LLC and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or the purchase or use of our Products.

b. In no event shall our total liability exceed the amount you paid for the Product giving rise to the claim.

 

Indemnification You agree to indemnify, defend, and hold harmless ROYAL CREST LLC and its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms or your use of our website or Products.

Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.

Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement These Terms constitute the entire agreement between you and ROYAL CREST LLC regarding the use of our website and the purchase of our Products, superseding any prior agreements or understandings, whether written or oral.

By using our website and purchasing our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions, please contact us at [email protected]

Last updated: 5/25/2023

ROYAL CREST LLC , 4111 ROSE LAKE DR 4364, CHARLOTTE 28217-2829

Website: www.fairytaleflats.com

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